Inbound Call Centre Training

Location : Available in Sydney, Melbourne, Brisbane, Adelaide, Perth, Darwin, Canberra, Hobart and Auckland 6 times a year.

Duration : 1 day

Price : AUD895.00

Start Date



Call us for a consultation :+ 61 414 653 183

Description

Inbound Call Centre Training

 

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre professionals learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical one-day workshop.

 

Price $895 per person plus GST.

 

Available in Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth, Darwin and Hobart. For further details, please contact us on (02) 9829 7164 or contact@LearnCorp.com.au. The course runs on weekdays and on weekends and is delivered either in the Central Business District of your capital city for the public version of the course, or on site at client premises at no extra cost. Minimum enrolment numbers apply to the public version of the course. These numbers are lower if you wish for the course to run on site at your premises.

 

The course includes:

 

Learner Workbook for each participant

Templates

Planning sheets

Case studies

Certificate of Completion at the end of the course

 

LearnCorp Training Pty Ltd

 

Level 2, 131 York Street, Sydney NSW 2000

Delivering courses nationally 

Phone (02) 9829 7164

Fax (02) 9475 0531

Mobile 0414 653 183

Mobile 0406 175 182

contact@LearnCorp.com.au

PO Box A1025 Sydney South NSW 1235

 

Terms and Conditions Apply

For further details or queries, please contact us on (02) 9829 7164 or contact@learncorp.com.au.