Anger Management
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t. The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day workshop is designed to help give you and your organization that edge.
Price: $895 per person plus GST.
Course Location
Available in Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth, Darwin and Hobart. For further details, please contact us on (02) 9829 7164 or contact@LearnCorp.com.au. The course runs on weekdays and on weekends and is delivered either in the Central Business District of your capital city for the public version of the course, or on site at client premises at no extra cost. Minimum enrolment numbers apply to the public version of the course. These numbers are lower if you wish for the course to run on site at your premises.
The course includes:
Learner Workbook for each participant
Templates
Planning sheets
Case studies
Certificate of Completion at the end of the course
LearnCorp Training Pty Ltd
Delivering courses nationally
Phone (02) 9829 7164
Fax (02) 9475 0531
Mobile 0414 653 183
Mobile 0406 175 182
contact@LearnCorp.com.au
PO Box A1025 Sydney South NSW 1235
Terms and Conditions Apply
For further details or queries, please contact us on (02) 9829 7164 or contact@learncorp.com.au.
